Frequently Asked Questions

VelocityDate is an online speed dating platform where you attend structured events and meet 8–12 potential matches through 3–5 minute video conversations. After each event, mutual "likes" become matches you can chat with.

Click "Join Free" on the homepage. Sign up with your email, add basic profile info (name, age, city), and you're ready to browse events. Adding photos and interests helps you get more matches.

Yes! Creating an account and joining free events is completely free. Premium subscriptions are available for members who want priority access, unlimited events, and profile boosts.

VelocityDate works on any device with a modern browser (Chrome, Firefox, Safari, Edge). We also have iOS and Android apps. A working camera and microphone are required for events.

Most events last 60–90 minutes total. Each one-on-one video date lasts 3–5 minutes. You typically meet 8–12 people per event with brief breaks between sessions.

We have events for all groups: General, Young Professionals, LGBTQ+, Seniors (55+), Young Adults (21-30), International, Nerds & Geeks, and Spiritual daters. New categories are added regularly.

Browse events at /events, find one you like, and click "Reserve Your Spot". Free events require account creation. Paid events require payment via card or PayPal.

Yes. You can cancel up to 24 hours before the event for a full refund. Cancellations within 24 hours are non-refundable but you may attend a future event as a courtesy.

We require a minimum number of participants for events to proceed. If an event is cancelled due to low registration, you'll receive a full refund and notification at least 12 hours before.

During and after each event, you privately mark each person as "Like" or "Pass". When both of you chose "Like", it's a mutual match. You'll be notified and can start chatting immediately.

No. All ratings are completely private until results are revealed at the end of the event. No one can see you liked or passed on them until both ratings are in.

Matches and conversations never expire. Once you match, your connection and chat history remain until one of you deletes the conversation.

No. To protect privacy and prevent harassment, messaging is only available between mutual matches.

All new profiles go through our moderation review within 24 hours. We check for fake photos, suspicious patterns, and inappropriate content. Real-time moderation is present at all events.

Only your first name and age are shown to other participants during events. Your email, last name, and contact details are never shared.

Click the report button on any profile or during any event. Our moderation team reviews all reports within 24 hours. For urgent issues during events, there's a live host you can contact.

Yes. You can block any user from their profile page. Blocked users cannot see your profile, contact you, or be matched with you at future events.

We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.

Go to Dashboard → Settings → Danger Zone → Cancel Subscription. Your subscription stays active until the end of the billing period, then cancels automatically.

Subscriptions come with a 7-day money-back guarantee for first-time subscribers. Individual event tickets are refundable 24+ hours before the event.

Yes. We use Stripe for payment processing - a PCI DSS Level 1 certified provider. We never store your full card number or CVV.