Privacy Policy

We collect information you provide directly to us, such as when you create an account, update your profile, register for an event, or contact us for support.

Account Information: Name, email address, date of birth, gender, city, and password when you register.

Profile Information: Display name, bio, photos, interests, and preferences you optionally add to your profile.

Event Data: Registration details, attendance records, and match decisions (like/pass) made during events.

Communications: Messages sent through our chat system to your matches.

Payment Information: For paid events or subscriptions, we collect billing information. Full card numbers are processed and stored by our payment processor (Stripe) • we only receive tokenized payment identifiers.

Device & Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, and how you interact with our platform (pages viewed, features used, time spent).

We use the information we collect to:

• Provide, maintain, and improve the VelocityDate platform and services
• Create and manage your account, match you with other users, and facilitate events
• Process payments and send transactional communications (receipts, confirmations)
• Send you notifications about matches, messages, and events you're registered for
• Send marketing communications (with your consent, and you can opt out anytime)
• Monitor and enforce our Community Guidelines and Terms of Service
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Analyze usage patterns to improve user experience and develop new features

We do not sell your personal data to third parties for advertising purposes.

With Other Users: During events, only your first name and age are visible to other participants. Your profile information (photos, bio, interests) is visible to other logged-in users browsing the platform. Your email, last name, and contact details are never shared.

With Matches: When you mutually match with someone, their display name and profile become visible in your matches, and you can exchange messages.

Service Providers: We share data with trusted third-party vendors who help us operate (e.g., Stripe for payments, AWS for hosting, SendGrid for emails). These vendors are contractually bound to protect your data.

Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of VelocityDate and its users.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify you of any such change.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data: Retained until you delete your account
• Match and chat data: Retained until you delete conversations or your account
• Payment records: Retained for 7 years as required by tax and accounting laws
• Safety reports: Retained for 5 years to prevent repeat offenders
• Log data: Retained for up to 90 days

When you delete your account, we anonymize or delete your personal data within 30 days, except where we must retain it for legal compliance.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing emails at any time using the link in any email
• Account deletion: Delete your account at any time from Settings → Danger Zone

To exercise these rights, contact us at privacy@velocitydate.com. We will respond within 30 days.

California Residents (CCPA): You have the right to know what personal information is collected, the right to delete, and the right to opt-out of sale (we do not sell personal data).

EU/UK Residents (GDPR/UK GDPR): You have additional rights including the right to restrict processing and lodge a complaint with your local data protection authority.

We use cookies and similar tracking technologies to operate and improve our platform. See our Cookie Policy (/cookies) for full details.

Essential cookies are required for the platform to function. Analytics and preference cookies are optional • you can manage them via our cookie settings banner.

We implement industry-standard security measures to protect your personal data:

• All data is encrypted in transit using TLS 1.3
• Passwords are hashed using bcrypt with salt rounds
• Payment processing handled by Stripe (PCI DSS Level 1 compliant)
• Regular security audits and penetration testing
• Access to user data is restricted to employees who need it to perform their job
• Two-factor authentication available for all accounts

Despite these measures, no security system is impenetrable. We encourage you to use a strong, unique password and report any suspicious activity immediately.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@velocitydate.com
Address: VelocityDate Inc., 123 Love Lane, New York, NY 10001

For EU/UK inquiries, our Data Protection Officer can be reached at dpo@velocitydate.com.